Shipping Policy

Where does OMMAGE ship?

OMMAGE currently ships to Australia, United States of America, Europe and the United Kingdom. Available shipping destinations and options are shown at checkout.

How much does shipping cost?

Shipping costs are shown at checkout based on destination and delivery method.

 

How long will my order take to arrive?

Orders are typically processed within 1–3 business days. Delivery times depend on destination and shipping method. Estimated delivery times are shown below.

Standard delivery in Australia and United States of America: 3-5 days.

Express delivery in Australia and United States of America: 2 business days (when order placed before 1pm EST).

Standard delivery to UK and Europe: 3-10 business days.

Please note that transit times are estimates and may occasionally be impacted by carrier delays, local holidays, or customs processing.

My tracking says my order was delivered, but I haven't received it. What should I do?

First, verify your shipping address on your order confirmation and check with neighbors, household members, or your building’s reception. If your package cannot be located, contact the carrier directly using your tracking number. If the issue remains unresolved, reach out to contact@ommage.com for assistance.

What happens if my order is lost or damaged in transit?

If your order appears to be lost or arrives damaged, please contact us at contact@ommage.com with your order number and any relevant photos or tracking information. We'll work with you to resolve the issue.

Will I have to pay customs duties or taxes on my international order?

The price you see at checkout is inclusive of taxes and duties for your delivery region. There will be no additional charges for taxes or duties after purchase to receive your shipment.

Do you ship to PO Boxes?

PO Box delivery availability depends on regional carrier restrictions. Enter your complete delivery details at checkout to review available shipping methods.